![]() ![]() You can check this by using the Add / Remove Programs dialogue. ![]() If you are installing Crystal Reports 2011 on Windows XP, then you need to ensure that the following Microsoft patches are not installed on the machine. = Resolution Options Windows XP & Microsoft Visual C++ Redistributable You can download this version from the SAP. In addition, the thread will provide you with the list of things that we need to know in order to properly troubleshoot the issue.īefore attempting any of the steps below, please be sure that you are using the latest version of Crystal Reports 2011 which is SP02. This thread is meant to track all current resolutions that have been determined based on troubleshooting with customers thus far. The error received is "The Product Keycode is not valid INS00140." There have been many customers who have downloaded the Crystal Reports 2011 installation package and have run into an error when the installer attempts to recognize the keycode being used. ![]()
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